The merchandise can be exchanged or returned within 14 days after receiving of it.

Shipping cost is not included when returning the product.

You must contact us via phone or e-mail before returning the merchandise.

Underwear and items purchased on SALE cannot be returned. 

Only unused, undamaged merchandise in the original packing can be exchanged or returned. 

Customer is responsible for keeping the merchandise in a mint condition during the return period.

Customer must have all supporting documents and proof of purchase of the merchandise.

Money refund is done using the same method that was used for payment.  The refund is issued only to the person who has purchased the merchandise within 15 days after receiving it back.

Our phone: 67279010, 22059999

e-mail: sales@sweetmama.lv